1. About This Website

Project Never Give Up (projectnevergiveup.com) is an independent website operated by an individual. It provides resilience stories, motivational content, a free resource guide, an AI companion called Risha, and will offer merchandise through an online shop. The website has been running since 2016.

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use the website.

2. Eligibility

You must be at least 13 years old to use this website. By using it, you confirm that you meet this requirement. If you are under 18, please use this website with the awareness of a parent or guardian.

3. Risha — AI Companion

Risha is an AI-powered companion designed to provide emotional support, resilience stories, and motivation. By using Risha, you acknowledge and agree to the following:

What Risha Is

• Risha is an AI companion for emotional support and motivation — not a therapist, counsellor, psychologist, or medical professional
• Risha’s responses are generated by an AI and may not always be accurate, complete, or appropriate for your specific situation
• Conversations with Risha are stored in your account so you can access your history

What Risha Is Not

• Risha is not a substitute for professional mental health support. If you are experiencing a mental health crisis, please contact a qualified professional or a crisis helpline.
• Risha is not a crisis line. In an emergency, please call emergency services in your country.

Your Conversations

The content of your Risha conversations is private and will not be shared with third parties or used to train AI models. See our Privacy Policy for full details.

4. User Accounts

When you create a Risha account, you agree to:

• Provide accurate and truthful information during registration
• Keep your password secure and not share it with others
• Notify us immediately if you suspect unauthorised access to your account
• Take responsibility for all activity that occurs under your account

We reserve the right to suspend or delete accounts that violate these terms.

5. Acceptable Use

You agree not to use this website to:

• Violate any applicable law or regulation
• Harass, abuse, or harm others
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorised access to any part of the website or its systems
• Scrape, copy, or reproduce content without permission
• Use Risha to generate harmful, abusive, or illegal content
• Attempt to manipulate or bypass Risha’s safety features

6. Intellectual Property

All content on this website — including stories, articles, the free guide, designs, the Risha interface, and the brand — is the property of Project Never Give Up and is protected by copyright.

You may share links to our content. You may not reproduce, republish, or commercially use our content without explicit written permission.

Stories about real public figures are published for informational and motivational purposes under fair use principles.

7. Email Communications

By signing up for our newsletter or free guide, you consent to receiving emails from us. Every email we send includes an unsubscribe link. You can opt out at any time. We will not send you spam or sell your email address to anyone.

8. Shop and Purchases

When our merchandise shop launches, the following will apply:

• All prices are listed in the applicable currency and are inclusive of applicable taxes where required
• Products are fulfilled by Printful, a third-party print-on-demand provider
• Delivery times are estimates and may vary based on location and fulfilment partner capacity
• Returns and refunds will be handled in accordance with Printful’s policies and applicable consumer protection laws
• Payment is processed securely by a third-party payment provider — we do not store payment card details

These terms will be updated with full shop-specific details when the store launches.

9. Third-Party Services

This website uses third-party services including Brevo (email), Hostinger (hosting), Anthropic (AI), and Printful (fulfilment). Your use of these services is also subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.

10. Disclaimer of Warranties

This website is provided “as is” without warranties of any kind, express or implied. We do not guarantee that:

• The website will be available at all times without interruption
• Content on the website is always accurate, complete, or up to date
• Risha’s responses are always appropriate, accurate, or suitable for your situation

11. Limitation of Liability

To the fullest extent permitted by law, Project Never Give Up and its operator shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website, including reliance on Risha’s responses for mental health or life decisions.

Our total liability for any claim arising from your use of this website shall not exceed the amount you paid us in the 12 months preceding the claim (or INR 1,000 if no payment was made).

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of India. For users in the EU or UK, nothing in these terms affects your statutory consumer rights under applicable local law.

13. Changes to These Terms

We may update these terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

14. Contact

If you have any questions about these Terms of Service, please reach out via our contact page.